Shipping and Returns

RETURN POLICY

If you are not satisfied with your purchase you have 30 days to contact us to set up a return. Its that simple. No RMA’s, or red tape to get caught up in. The only requirement we have is that the item you are returning is in like new condition. No scratches are signs of wear or abuse.

We are not a warranty station for the various products we sell. However, items that require warranty service within the first 30 days from delivery, can be sent back to us and a replacement will be shipped out immediately. All other warranty claims should be sent to the respective manufacturers warranty location. In some instances, we can provide information concerning that location to a customer.

CANCELLATION OF AN ORDER

If a customer cancels an order more than 2 hours after it has been placed, we reserve the right to charge up to a 20% re-stocking fee when refunding the customer. Placement of an order sets into place accounting and warehousing processes and sometimes involves communications with our suppliers. The re-stocking charge will allow us to recoup our costs associated with the canceled order.

DELIVERY TIME FRAMES

We believe in getting your orders to you as fast as we can. All orders are shipped with our next day’s processing. In the rare case of an out of stock condition, please allow an absolute minimum of 7 business days for delivery. You will be notified immediately in the event that this occurs. Every attempt will be made to receive, process and ship an out of stock item within 1 week. If an out of stock item is not received in 2 weeks, we will contact you and explain the particulars and offer possible alternatives.

SHIPPING METHODS

We ship all of our orders through the US Postal Service utilizing Priority Mail and Global Express Mail. At times, delivery confirmation is added for the customer’s protection. We will ship your order by UPS or FEDEX only when the order is large, bulky, or quite heavy. In certain instances, it is possible to receive an item in an expedited fashion. If you mention this in the order notes, we can give you a custom quote on shipping.